Tag Archives: customer journey

Understanding the Customer Journey with Google Analytics

customer-journey-google-analytics

Few months ago, I wrote about the difference between the sales funnel and customer journey. Since then I have been thinking of ways on how to track the different stages of engagement. There are some multi-touch attribution tools but for many businesses they are a big investment. It takes time and dedication to track the […]

How to Create a Great Marketing Plan

marketing-plan

Creating marketing plan with a stable understanding of your tactic at each stage of the journey is crucial for the success of your efforts. The good part is that you don’t have to come up with some complicated ideas. Your plan will start showing up as soon as you dig in the signal your customers […]

The Sales Funnel vs the Customer Journey

customer-journey

I prefer to concentrate on practical information rather than on theory. However, there are certain frameworks which can make things much easier when planning a marketing strategy.   University classes taught students till recently to think of marketing as of a funnel. On top of the funnel you have the vaguely interested people who just […]